Shareholder Communications

Interactive Intelligence, Inc.'s Board of Directors has a process whereby shareholders may send communications to the Board's attention. Any shareholder desiring to communicate with the Board, or one or more specific members thereof, should communicate in a writing addressed to:

Interactive Intelligence, Inc., Board of Directors
c/o Corporate Secretary
7601 Interactive Way
Indianapolis, IN 46278-2727

The company's Corporate Secretary has been instructed by the Board to promptly forward all such communications to the specified addressees.