Chairman of the Board, President and Chief Executive Officer @donbrownindy
DONALD E. BROWN, M.D. co-founded his third software company, Interactive Intelligence, in October 1994 and has served as Chief Executive Officer since April 1995 and President since inception. Dr. Brown also serves as Chairman of the Board, a position he has held since July 1998. Dr. Brown has been a director since inception. In March 1988, Dr. Brown co-founded Software Artistry, Inc., a developer of customer support software that became a public company in March 1995 and was subsequently acquired by IBM Corporation in January 1998. At Software Artistry, Dr. Brown served as Chief Executive Officer and director from inception through September 1994. Dr. Brown's first software company was acquired by Electronic Data Systems, Inc. in September 1987. Dr. Brown graduated from the Indiana University School of Medicine in 1985. He also holds two additional degrees from Indiana University, an M.S. in computer science and a B.S. in physics.
Holdings: 3,169,668 shares View Transactions
Recent Stock Transactions by Donald E. Brown , M.D.
Chief Financial Officer, Senior Vice President, Finance and Administration, Secretary and Treasurer
STEPHEN R. HEAD has more than 30 years experience in accounting and financial management with a proven background in public companies. Mr. Head previously served as Vice President, Finance as well as Chief Financial Officer of Gilian Technologies Ltd., (now named Breach Security, Inc.), a provider of application security appliances. Prior to Gilian, he was Senior Vice President, Finance and Administration from 1999 to 2001 at planetU, Inc., an e-commerce company serving the consumer packages goods industry and which was acquired by Transora in December 2000. Other financial roles Mr. Head has held in the software industry include VP, Finance and Administration at Made2Manage Systems, Inc., and VP, Finance and CFO of Software Artistry, Inc. -- both of which he guided through initial public offerings and subsequent public reporting. A Certified Public Accountant, Mr. Head began his career in accounting at KPMG, where he was involved in public offerings and SEC reporting for several client companies. He also has served in positions in private industry. Mr. Head is a graduate of Indiana University, where he received both an M.B.A. and B.S. in Business with a concentration in Accounting.
Chief International Officer, SVP International Sales
GARY R. BLOUGH has been executive vice president of worldwide sales for Interactive Intelligence since July 2004. Blough had been vice president of sales for Europe, Middle East and Africa since January 2002, and served as area director and vice president of sales for Western U.S. and Latin America since joining the company in February 1997. From January 1992 to February 1997, Blough held various sales positions at CRM software company, Software Artistry, including manager of Western region sales, from January 1993 to February 1997. From January 1990 to December 1992, Blough was director of sales for On-Line Software, a developer of programmer productivity tools. Blough has a bachelor's degree in marketing from Virginia Polytechnic Institute and State University.
THOMAS J. FISHER serves as Chief Services Officer for Interactive Intelligence. He oversees the global services delivery organization, which includes the cloud division, professional services, support, education and customer experience programs. Joining the company in 2002, Mr. Fisher brings more than 15 years of experience in technology and operations. During his tenure with Interactive Intelligence he has held a number of progressively expansive roles, including Vice President of Global Sales Operations.
Prior to joining Interactive Intelligence, Mr. Fisher was part of the professional services team at Cisco Systems, Inc. where he designed and deployed contact center solutions for commercial and government accounts. Prior to his role at Cisco Mr. Fisher worked at Andersen Consulting (Accenture) designing and deploying contact center solutions for the global financial services sector. Mr. Fisher holds Bachelor of Science degrees from Ohio University in Biology and Communications Systems Management, with a minor in Business Administration.
MICHAEL D. GAGLE, Ph.D. has served as Chief Scientist since March 1998. From the time Dr. Gagle joined Interactive Intelligence in March 1995 until March 1998, he served as our Principal Software Engineer and Project Leader. Before joining Interactive Intelligence, Dr. Gagle spent five years working on a variety of applied projects at AT&T Bell Labs. Dr. Gagle's previous experience also includes co-founding and serving as Vice President for Research and Development for Micro Data Base Systems, Inc., a developer of PC database systems, working on the technical staff of Microsoft Corporation and serving from January 1994 to September 1994 as a senior developer with the Regenstrief Institute for Health Care Research. Dr. Gagle holds a Ph.D. in management information systems and a B.S. in industrial management from Purdue University.
William J. Gildea III
Chief Performance Officer
Bill Gildea joined Interactive Intelligence in 2008. Currently serving as Chief Performance Officer, Mr. Gildea is primarily responsible for driving operational efficiencies throughout the company, as well as running Corporate Development and managing acquisition divisions. Previously, Mr. Gildea served as Interactive Intelligence Senior Vice President, Corporate Development, and prior to that, as the company’s Vice President, Business Development. Prior to joining Interactive Intelligence, Mr. Gildea was a sell-side financial analyst covering the communications technology industry at Janney Montgomery Scott. Previously he served as an associate analyst at Wachovia Securities. Mr. Gildea began his career as a communications attorney in private practice in Washington, D.C. He holds a B.A. from the College of William & Mary, a J.D. from Catholic University, and an M.B.A. from the University of North Carolina.
Chief Marketing Officer
Jeff Platón has more than 20 years of marketing and product management experience specializing in IT security, networking, cloud, and communications technologies.As chief marketing officer, Jeff manages the company’s global marketing organization with responsibility for driving market leadership, global awareness, demand generation, strategic events, and communications.
Prior to joining Interactive Intelligence, Jeff served for 12 years in vice president marketing roles for leading global networking company Cisco Systems. During his tenure at Cisco, Jeff received numerous awards, including a Gold Effie, and Cisco’s Marketing Excellence and Outstanding Engineering Awards two years in a row.
Previously, Jeff had been CEO and president of network security management firm AlertSoft, and vice president of marketing for McAfee, the world's largest security technology company.
Jeff has completed executive MBA courses at the London School of Business, and the MIT Sloane School of Management.
Paul F. Weber
Chief Business Officer, Vice President, North American Sales
PAUL WEBER serves as the Chief Business Officer and Senior Vice-President, North American Sales for Interactive Intelligence. Joining Interactive in 1997, and currently a member of the executive management team, Paul has contributed to the company's rapid growth from start-up to revenues in excess of $300 million. His responsibilities include software and services revenue responsibility for North America, business development, and sales engineering and operations. Paul has extensive experience developing and managing a large reseller channel and has overseen the company's sales transition from a software provider to one where more than 50% of orders are cloud-based. Paul's sales and sales management career spans 25 years.
Prior to joining Interactive, Paul spent five years with Software Artistry selling within the customer relationship management (CRM) industry; working from the start-up phase of the business and leaving just prior to the time the company was sold to IBM. Paul started his career with Automatic Data Processing (ADP) where he sold data processing services for payroll and tax processing. Paul holds a bachelor of science degree in business administration from Missouri State University.
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7601 Interactive Way
Indianapolis, Indiana 46278
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