Interactive Intelligence, Inc.
Nov 22, 2011

Forbes Ranks Interactive Intelligence No. 8 among America's Best Small Companies

Interactive Intelligence ranking marks second consecutive year on Forbes list

INDIANAPOLIS--(BUSINESS WIRE)-- Interactive Intelligence Group Inc. (Nasdaq: ININ), a global provider of unified IP business communications solutions, has been ranked No. 8 by Forbes Magazine among America's Best Small Companies.

This is the second year in a row Interactive Intelligence has made the Forbes list, which is composed of the 100 best-performing American public companies with under $1 billion in revenue. Last year Forbes ranked Interactive Intelligence 26th on its list.

The Forbes America's Best Small Companies ranking features firms with remarkable sales and earnings growth in a host of industries, according to an article in the magazine titled "The Top 20 Small Public Companies In America."

Interactive Intelligence had sales of $192 million for the 12-month evaluation period ending June 30, 2011, with 20 percent sales growth and a 31 percent return on equity.

Interactive Intelligence was also included on Forbes list of 15 Small Company Stocks You Should Own Now.

"Our inclusion for the second year running among Forbes Top 20 Small Public Companies in America affirms our continued customer-focused approach with an emphasis on long-term value," said Interactive Intelligence founder and CEO, Dr. Donald E. Brown. "This approach has spurred significant demand for our cloud-based contact center offering and it's fueling an ever-increasing number of sales to the very largest global enterprises."

Interactive Intelligence develops business communications software that provides contact center automation and unified communications functionality for mid-size to large organizations. The company's software can be deployed on-premise or in the cloud, and is ideal for all verticals, including financial services, insurance, teleservices, and credit and collections.

"With exciting new development efforts underway that marry social media with mobile technologies to yet again transform customer service, we look forward to another opportunity next year to make Forbes most worthy list of best American companies," Brown concluded.

Candidates for Forbes Magazine's America's Best Small Companies ranking must have been publicly traded for at least a year, generate annual revenue between $5 million and $1 billion, and boast a stock price no lower than $5 a share. The rankings are based on earnings growth, sales growth, and return on equity in the past 12 months and over five years. Stock performance versus each company's peer group counted as well. Shares of last year's members outpaced the Russell 2000 small-company index by an average of 10 percentage points.

More information about America's Best Small Companies can be found in the November issue of Forbes Magazine, or on its website at:

About Interactive Intelligence
Interactive Intelligence Group Inc. (Nasdaq: ININ) is a global provider of unified business communications solutions for contact center automation, enterprise IP telephony, and business process automation. The company's solutions, which can be deployed via an on-premise or hosted model, include vertical-specific applications for insurance and collections. Interactive Intelligence was founded in 1994 and has more than 4,000 customers worldwide. The company is among Forbes Magazine's 2011 Best Small Companies in America and Software Magazine's 2011 Top 500 Global Software and Services Suppliers. It employs approximately 1,000 people and is headquartered in Indianapolis, Indiana. The company has offices throughout North America, Latin America, Europe, Middle East, Africa and Asia Pacific. Interactive Intelligence can be reached at +1 317.872.3000 or; on the Net:

This release may contain certain forward-looking statements that involve a number of risks and uncertainties. Factors that could cause actual results to differ materially are described in the company's SEC filings.

Interactive Intelligence is the owner of the marks INTERACTIVE INTELLIGENCE, its associated LOGO and numerous other marks. All other trademarks mentioned in this document are the property of their respective owners.


Interactive Intelligence
Christine Holley, +1 317-715-8220
Senior Director of Market Communications
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Source: Interactive Intelligence Group Inc.

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