"We had a remarkable end to a record year for orders and revenues in
"Given our strong and growing pipeline of opportunities worldwide, we are maintaining our 2013 total order growth forecast of 20 percent and currently estimate that approximately 50 percent of these orders will be cloud-based."
Highlights of orders include the following:
The company currently expects to report total revenues for the 2012
fourth quarter between
Non-GAAP operating margin is expected to be approximately 7 to 10 percent for the fourth quarter of 2012, and between 3 and 4 percent for the full year of 2012.
Preliminary fourth-quarter and full year 2012 non-GAAP operating margins
exclude stock-based compensation expense of approximately
The company has not completed preparation of its audited financial
statements for the year ended
For the full year of 2013, based on the forecasted 20 percent order
growth with cloud-based orders representing approximately 50 percent of
total orders, the company expects 2013 revenues to be in the range of
"We expect our non-GAAP operating margin to be in the low single digits in 2013 due to the rapid growth of our cloud-based orders and our further investments in cloud solutions and sales," Brown said. "Interactive Intelligence is solidifying its position as a leader in the cloud-based contact center market, and we plan to extend that position by continuing to accelerate our pace of innovation in the coming year."
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The teleconference will also be broadcast live on the company's investor relations' page at http://investors.inin.com. An archive of the teleconference will be posted following the call.
The non-GAAP measures shown in this release include revenue which was not recognized on a GAAP basis due to purchase accounting adjustments and exclude non-cash stock-based compensation expense for stock options, the amortization of certain intangible assets related to acquisitions by the company and non-cash income tax expense. These measures are not in accordance with, or an alternative for, GAAP and may be different from non-GAAP measures used by other companies. Stock-based compensation expense and amortization of intangibles related to acquisitions are non-cash and certain amounts of income tax expense are non-cash. Management believes that the presentation of non-GAAP results, when shown in conjunction with corresponding GAAP measures, provides useful information to management and investors regarding financial and business trends related to the company's results of operations. Further, management believes that these non-GAAP measures improve management's and investors' ability to compare the company's financial performance with other companies in the technology industry. Because stock-based compensation expense, non-cash income tax expense amounts and amortization of intangibles related to acquisitions can vary significantly between companies, it is useful to compare results excluding these amounts. Management also uses financial statements that exclude stock-based compensation expense related to stock options, non-cash income tax amounts and amortization of intangibles related to acquisitions for its internal budgets.
Forward Looking Statements
This release may contain certain forward-looking statements that involve
a number of risks and uncertainties. Among the factors that could cause
actual results to differ materially are the following: rapid
technological changes in the industry; the company's ability to maintain
profitability; to manage successfully its growth; to manage successfully
its increasingly complex third-party relationships resulting from the
software and hardware components being licensed or sold with its
solutions; to maintain successful relationships with certain suppliers
which may be impacted by the competition in the technology industry; to
maintain successful relationships with its current and any new partners;
to maintain and improve its current products; to develop new products;
to protect its proprietary rights adequately; to successfully integrate
acquired businesses; and other factors described in the company's
Chief Financial Officer
Senior Director of
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