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Microsoft-based Vonexus EIC IP Communications Suite by Interactive Intelligence Wins Product of the Year Award

INDIANAPOLIS (January 22, 2008)

Interactive Intelligence Inc. (Nasdaq: ININ), a global provider of unified business communications solutions, received INTERNET TELEPHONY magazine's 2007 Product of the Year Award for the company's Microsoft-based IP communications suite, Vonexus Enterprise Interaction Center™ (Vonexus EIC) 3.0.

Interactive Intelligence was honored for its commitment to quality and excellence, while addressing real marketplace needs, according to Rich Tehrani, TMC president and editor-in-chief of INTERNET TELEPHONY magazine.

"Vonexus EIC's open, all-software 'suite' approach to VoIP already offers mid-size enterprises significant cost savings, increased operational efficiencies, and long-term investment protection," Tehrani said. "With version 3.0's new security features, additional functionality for mobile workers, simplified deployment, and even broader integration with Microsoft components, Vonexus EIC continues to be an industry-leading solution and a most deserving recipient of our award."

Vonexus EIC was first released in 1997 as a Microsoft-based IP communications suite ideal for mid-size enterprises, including those with branch offices, and remote and mobile workers.

Vonexus EIC includes a number of productivity-enhancing applications, including VoIP switching, automatic call distribution, interactive voice response, auto-attendant, conferencing, fax services, unified messaging, Web chat, speech-enabled unified communications for mobile workers, and more. It also includes pre-integrated plug-ins for Microsoft Dynamics CRM and GP, along with support of Microsoft Windows Mobile 5 and 6 in its new Interaction Mobile Office™ application.

"We built Vonexus EIC in response to complaints from businesses that their hardware-centric IP PBX's were too costly and complex to maintain, and lacked necessary applications," said Joseph A. Staples, senior vice president of worldwide marketing for Interactive Intelligence. "We appreciate INTERNET TELEPHONY magazine's recognition of our ability to effectively address these business issues, and we hope it draws additional attention to the fact that there is a cost-effective, application-rich alternative to the proprietary, ‘multi-box' VoIP approach."

The Microsoft-based IP communications suite, Vonexus EIC, is sold through the Interactive Intelligence global channel of more than 250 value-added resellers. For more information about Vonexus EIC, visit http://www.inin.com/Products/EIC/eic.asp.

INTERNET TELEPHONY 2007 Product of the Year Award recipients were selected by magazine editors based on application submissions, which required the release of a new or upgraded product within the last 12 months.

The winners of the 2007 INTERNET TELEPHONY Product of the Year Award were announced at http://news.tmcnet.com/news/2008/01/03/3193787.htm.

A list of the winners will be published in the February issue of INTERNET TELEPHONY magazine and featured online at www.itmag.com.

Technology Marketing Corp. (TMC) first published INTERNET TELEPHONY magazine in 1998 to provide unbiased editorial content about the converged communications industry, including product and services reviews from TMC Labs. Today, INTERNET TELEPHONY is considered a leading source for VoIP information with a circulation of 225,000, including pass-along readers.

About Interactive Intelligence

Interactive Intelligence Inc. (Nasdaq: ININ) is a global provider of unified business communications solutions for contact center automation, enterprise IP telephony, and enterprise messaging. The company was founded in 1994 and has more than 3,000 customers worldwide. Interactive Intelligence is among the top 500 global software and services suppliers, and is ranked among the top 200 North American networking vendors. The company employs more than 550 people and is headquartered in Indianapolis, Indiana. It has six global corporate offices, with additional sales offices throughout North America, Europe and Asia Pacific. Interactive Intelligence can be reached at +1 317.872.3000 or info@inin.com; on the Net: http://www.inin.com.

This release contains certain forward-looking statements that involve a number of risks and uncertainties. Factors that could cause actual results to differ materially are described in the company's SEC filings.

Interactive Intelligence Inc. is the owner of the marks INTERACTIVE INTELLIGENCE, its associated LOGO and numerous other marks. All other trademarks mentioned in this document are the property of their respective owners.

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