All Releases
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Interactive Intelligence Ranked among Best Places to Work in Indiana
May 15, 2012
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Business communications software company ranked eighth among 31
winners in the large company category
INDIANAPOLIS--(BUSINESS WIRE)--
Interactive Intelligence Group Inc. (Nasdaq: ININ), a global provider of unified
IP business communications solutions, has been named among the 2012
...
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VOXDATA Selects Interactive Intelligence Unified IP Business Communications Solution
May 9, 2012
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Outsourced contact center selects all-in-one IP communications
software suite for broad feature-set, streamlined architecture, and
ease-of-integration
INDIANAPOLIS & MONTREAL--(BUSINESS WIRE)--
VOXDATA Solutions Inc., a provider of outsourced contact center
services, has selected In...
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CSA Travel Protection Deploys Interactive Intelligence Unified IP Business Communications Solution
May 8, 2012
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Travel insurance company uses all-in-one IP communications
software suite to reduce costs and personalize customer service
INDIANAPOLIS & SAN DIEGO--(BUSINESS WIRE)--
CSA Travel Protection has reported reduced costs and more personal
service as a result of deploying Interactive Intelligence ...
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Interactive Intelligence Introduces New Mobile Customer Service Solution
May 7, 2012
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Interaction Mobilizer™
enables contact centers and enterprises to rapidly deploy customer
service applications on mobile devices; bridges gap between mobile
self-service and live assistance
INDIANAPOLIS--(BUSINESS WIRE)--
Interactive Intelligence Group Inc. (Nasdaq: ININ), a g...
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Interactive Intelligence Reports First-Quarter 2012 Financial Results
Apr 25, 2012
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Recurring revenues up 31 percent to 52 percent of total revenues
Cloud-based orders increase to 29 percent of total orders
Cloud-based revenues increase 81 percent
INDIANAPOLIS--(BUSINESS WIRE)--
Interactive Intelligence Group Inc. (Nasda...
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Interactive Intelligence to Announce First-Quarter 2012 Financial Results
Apr 16, 2012
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INDIANAPOLIS--(BUSINESS WIRE)--
Interactive Intelligence Group Inc. (Nasdaq: ININ), a global provider of
unified IP business communications solutions, will issue its
first-quarter financial results for the period ended March 31, 2012 on
Wednesday, April 25, 2012 after the market closes.
I...
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Interactive Intelligence to Host Cloud-based Communications Industry Web Event
Apr 12, 2012
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Educational webcast brings together industry experts to help
businesses evaluate cloud-based contact center and unified
communications solutions
INDIANAPOLIS--(BUSINESS WIRE)--
Interactive Intelligence Group Inc. (Nasdaq: ININ), a global provider of
unified IP business communication...
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Interactive Intelligence Opens West Lafayette Training Center for Purdue Computer Students
Apr 10, 2012
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New center designed to recruit and train Purdue University students
to more effectively prepare for IT careers in the field of software
testing
INDIANAPOLIS & WEST LAFAYETTE, Ind.--(BUSINESS WIRE)--
Interactive Intelligence Group Inc. (Nasdaq: ININ), a global provider of
unified IP ...
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Interactive Intelligence Announces Keynote Speakers for Interactions 2012
Apr 9, 2012
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INDIANAPOLIS--(BUSINESS WIRE)--
Interactive Intelligence Group Inc. (Nasdaq: ININ), a global provider of
unified IP business communications solutions, has announced its keynote
speakers for Interactions
2012.
This Interactive Intelligence-hosted conference, which is expected to
d...
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Interactive Intelligence Acquires Netherlands Reseller, Brightware
Apr 2, 2012
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Acquisition gives Interactive Intelligence increased presence
throughout the Benelux region
INDIANAPOLIS & CULEMBORG, Netherlands--(BUSINESS WIRE)--
Interactive Intelligence Group Inc. (Nasdaq: ININ), a global provider of
unified IP business communications solutions, has signed a stock
...
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Interactive Intelligence Completes Testing for Microsoft Unified Communications Open Interoperability Program
Mar 26, 2012
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Completion of testing provides set-up and support assurances for
customers integrating with Microsoft Lync Server 2010
ORLANDO, Fla.--(BUSINESS WIRE)--
Interactive Intelligence Group Inc. (Nasdaq: ININ), a global provider of
unified IP business communications solutions, has successfully comp...
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CRM Magazine Names Interactive Intelligence its 2012 Contact Center Infrastructure Service Leader Winner
Mar 13, 2012
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Interactive Intelligence beats out Avaya, Cisco and Genesys with
top industry scores
INDIANAPOLIS--(BUSINESS WIRE)--
Interactive Intelligence Group Inc. (Nasdaq: ININ), a global provider of
unified IP business communications solutions, has been named CRM
magazine's 2012 Contact Cent...
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Interactive Intelligence to Present at Upcoming Investor Conferences
Feb 29, 2012
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INDIANAPOLIS--(BUSINESS WIRE)--
Interactive Intelligence Group Inc. (Nasdaq: ININ), a global provider of unified
IP business communications software and services, will be presenting
at the following investor conferences:
Raymond
James Institutional Investors Conference, Orla...
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Otay Water District Uses Interactive Intelligence Unified IP Communications Solution to Improve Customer Service
Feb 22, 2012
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Utility company deploys all-in-one IP communications software suite
to process customer interactions more effectively, while increasing
operational efficiencies
INDIANAPOLIS & SPRING VALLEY, Calif.--(BUSINESS WIRE)--
Otay Water District has deployed Interactive Intelligence Group Inc.'s
...
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Latitude Software and PaymentVision Offer Integrated Debt Collection and Electronic Payment Solution
Feb 8, 2012
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Integrated Solution Gives Customers Reduced Costs, Faster
Settlement, and Increased Compliance
JACKSONVILLE, Fla. & GAITHERSBURG, Md.--(BUSINESS WIRE)--
Latitude Software, an Interactive Intelligence Group Inc. company
(Nasdaq: ININ), and PaymentVision have partnered to offer an integrated d...
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Interactive Intelligence Web Event Reveals Key 2012 Contact Center Trends
Feb 2, 2012
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Seven key contact center trends offer opportunities to drive down
costs while improving the customer experience
INDIANAPOLIS--(BUSINESS WIRE)--
A recent webcast
hosted by unified IP business communications solutions provider,
Interactive Intelligence Group Inc. (Nasdaq: ININ), has r...
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Interactive Intelligence Reports Fourth-Quarter and Full Year 2011 Financial Results
Feb 1, 2012
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4Q total orders grow 17 percent year-over-year; 2011 total orders
grow 28 percent year-over-year
4Q cloud-based orders grow 500 percent year-over-year; 2011
cloud-based orders grow 179 percent year-over-year
Cloud-based orders grow to 23 percent of total orders in 2...
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Interactive Intelligence Cloud-based Contact Center Solution Helps Donnelly Communications Improve Customer Service
Jan 31, 2012
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Contact center outsourcer improves customer service through use of
cloud-based multichannel routing, supervisory monitoring, and reporting
INDIANAPOLIS & ATLANTA--(BUSINESS WIRE)--
Donnelly Communications has reported improved customer service as a
result of deploying the cloud-based contact...
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Interactive Intelligence to Host "2012 Key Contact Center Trends and Priorities" Web Event
Jan 20, 2012
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Industry analyst, Art Schoeller, featured as a presenter of
educational webcast
INDIANAPOLIS--(BUSINESS WIRE)--
Interactive Intelligence Group Inc. (Nasdaq: ININ), a global provider of
unified IP business communications solutions, is hosting a no-cost Web
event titled, "2012
...
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Interactive Intelligence to Announce Fourth-Quarter and Full Year 2011 Financial Results
Jan 19, 2012
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INDIANAPOLIS--(BUSINESS WIRE)--
Interactive Intelligence Group Inc. (Nasdaq: ININ), a global provider of
unified IP business communications solutions, will issue its
fourth-quarter and full year financial results for the period ended Dec.
31, 2011 on Wednesday, Feb. 1, 2012 at 4 p.m. Eastern Time (EST).
...
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