Press Releases

 
Press Releases
  Date Title and Summary View
Aug 31, 2016
Extends Global Market Leadership and Product Portfolio Creates a Leader Exclusively Focused on Customer Experience Solutions Genesys Committed to Significant R&D Investment to Support Continued Innovation Across Combined Product Portfolio ...
Aug 25, 2016
50 partners signed this year; nearly half of new customer deals in 2016 generated by partners INDIANAPOLIS--(BUSINESS WIRE)-- Interactive Intelligence Group Inc. (Nasdaq: ININ), a global leader of cloud services for customer engagement, communications and collaboration, has reported...
Aug 24, 2016
Agreement adds cost-effective, fast-to-deploy and easy-to-manage cloud solution to Voice Data Systems portfolio INDIANAPOLIS & GRAND RAPIDS, Mich.--(BUSINESS WIRE)-- VDS has signed a Gold Partner agreement enabling it to market, sell and support Interactive Intelligence Group Inc.'s (Nasdaq:...
Aug 18, 2016
PureCloud Engage℠ helps company streamline communication between four locations; increase efficiencies; improve visibility into performance; and reduce costs INDIANAPOLIS--(BUSINESS WIRE)-- Tynan Equipment Company, a forklift dealer serving Indiana, has deployed the omnichanne...
Aug 16, 2016
INDIANAPOLIS--(BUSINESS WIRE)-- Interactive Intelligence Group Inc. (Nasdaq: ININ), a global leader of cloud services for customer engagement, communications and collaboration, is hosting a free virtual tradeshow called "How Millennials are Changing the Definition of Customer Care." This ...
Aug 4, 2016
Software to support 1,000-plus contact center agents worldwide; deal valued at $12.5 million INDIANAPOLIS--(BUSINESS WIRE)-- A large global retail company has selected Interactive Intelligence Group Inc.'s (Nasdaq: ININ) omnichannel customer engagement software suite, Customer ...
Aug 3, 2016
Company shows CaaS ROI of 2,029 percent; average annual benefit of over $6 million with payback within three weeks INDIANAPOLIS & OMAHA, Neb.--(BUSINESS WIRE)-- Analyst firm Nucleus Research has selected EMS, an outsourced customer service provider, as a winner of its 13th annual Te...
Aug 1, 2016
Licensed 204 PureCloud® customers in Q2, up over 70% from Q1 2016 Cloud subscriptions increase 43% year-over-year Total revenues up 13% year-over-year to $108.8 million Generated positive operating cash flow ...
Jul 28, 2016
Benefits include improved customer service, increased productivity, rapid ROI, and long-term investment protection INDIANAPOLIS & ALPHARETTA, Ga.--(BUSINESS WIRE)-- Adtech Global, an outsourced provider of contact center solutions and services, has deployed the omnichannel customer engagemen...
Jul 21, 2016
INDIANAPOLIS--(BUSINESS WIRE)-- Interactive Intelligence Group Inc. (Nasdaq: ININ), a global leader of cloud services for customer engagement, communications and collaboration, will issue its 2016 second-quarter financial results for the period ending June 30, 2016 on Monday, August 1, 2016 after the mar...
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