Press Releases

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Press Releases
  Date Title and Summary View
Mar 18, 1997
Indianapolis, IN (March 18, 1997) Interactive Intelligence announced today at the Internet & Electronic Commerce '97 show that it had begun rolling out Enterprise Interaction Center™ (EIC), its new Java-based communications system for LANs and intranets. EIC is a client-server software package which is capable of putting a...
Jun 24, 1997
Indianapolis, IN (June 24, 1997) Interactive Intelligence, Inc. and Software Artistry, Inc. (NASDAQ: SWRT), two Indianapolis-based high-tech organizations, today announced that they have entered into a new partnership. The companies have agreed to jointly market their complementary solutions to the multi-million dollar Customer C...
Aug 27, 1997
Denver, CO (August 27, 1997) Dr. Donald Brown, CEO and co-founder of one of the computer industry's hottest new companies - Interactive Intelligence - was presented the prestigious Pioneer Award by Harry Newton, publisher of Call Center Magazine at the Incoming Call Center Management world conference. The award honors individuals...
Sep 30, 1997
Indianapolis, IN (September 30, 1997) Interactive Intelligence Inc., developer of a totally integrated set of telephony and internet services called the Enterprise Interaction Center (EIC), has announced a new partnership with Call Dynamics Inc. to actively market and resell its products. Call Dynamics, a value-add reseller with ...
Oct 6, 1997
Orlando, FL (October 6, 1997) Interactive Intelligence® demonstrated version 1.1 of Enterprise Interaction Center®(EIC) today at the Gartner Group IT Expo. EIC is an all-in-one Windows NT-based telecommunications system for call centers and other interaction-intensive organizations. The product has been selected by major ...
Oct 7, 1997
London, UK (October 7, 1997) Interactive Intelligence used its participation at the Voice Europe '97 show to announce a sweeping series of moves designed to propel it rapidly into the international marketplace. The company's product, Enterprise Interaction Center (EIC), is an all-in-one Windows NT-based communications system for ...
Feb 5, 1998
Indianapolis, IN (February 5, 1998) Interactive Intelligence® announced that it will ship in the first quarter Interaction Recorder™ - a new Java-based recording management system for call centers and other interaction-intensive organizations. The new product will serve as an add-on to the Company's flagship product - ...
Feb 6, 1998
Indianapolis, IN (February 6, 1998) Interactive Intelligence® announced version 1.2 of Enterprise Interaction Center®(EIC) - it's award-winning communications server. EIC is an all-in-one Windows NT-based telecommunications system for call centers and other interaction-intensive organizations that has been picked by major...
Feb 18, 1998
Indianapolis, IN (February 18, 1998) Interactive Intelligence® announced today that Enterprise Interaction Center® (EIC), its revolutionary software product for business communications, has won three separate Product of the Year awards for 1997. EIC was named Product of the Year by Computer Telephony magazine and Call Cen...
Mar 4, 1998
Los Angeles, CA (March 4, 1998) Interactive Intelligence® today announced at Computer Telephony '98 a new product called Interaction Web™ which will allow call centers to communicate with their customers via the Internet and World Wide Web. Today, most call centers are focused on handling incoming calls from customers ...
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